e-business is transforming business activities and re-defining business partnerships. e-business creates value by using the Internet, intranets, cellular networks and other digital technologies to attract and communicate with clients, suppliers, employees and other key stakeholders.

SpaceCS e-Business solutions will increase your value by helping you with:

• Supply Chain Management - Stripping time from the delivery of goods and services to the customer
• Customer Relationship Management - Enhancing the customer's buying and service experience
• e-Commerce - Providing the customer with new channels for purchasing
• Knowledge Management - Leveraging knowledge capital within the organization
• Allowing your customers to order online and make inquiries 24 hours a day, 7 days a week, 365 days a year
• Supply chain integration
• Inventory and service management integration
• Legacy systems integration
• Content management across the enterprise
• Alignment of operations with strategic and tactical decisions

SpaceCS creates a system so that you can offer potential customers:

• A Dynamic Product Database
• Secure Online Ordering
• A Shopping Cart System where the shipping charges, taxes, and total balance are automatically computed
• Easy Credit Card Processing through a secure Internet connection (SSL)
• A Retailer Locator
  

Solutions

SpaceCS Technology’s Ecommerce Website Design solutions offer a powerful combination of design and technology. This comprehensive set of online e-commerce technology is designed to help you make the most of your new or existing business. Our Ecommerce solutions will help you increase your sales and improve your bottom line.

SpaceCS Technology can implement the following modules as a part of its e-commerce solution:

• Online catalog management
• Order routing and fulfillment
• Credit Card Integration/eChecks etc.
• Inventory management
• Online shipping and handling
• Accounts receivable & general ledger
• Messaging services
• Security using encryption via SSL
• Customer relationship management
• Integration with other services such as Fedex, UPS, QuickBooks, eBay, Amazon
• Extensive Documentation, Training and support
• Custom User Interface Design
• Advanced Search options
• Up sell/Cross Sell module to enhance your sales
• Custom Affiliate Marketing Capabilities or integration with services such as commission junction
• Gift Certificates services
• Newsletter module
• Coupon/Promotion Module
• Admin Module to manage complete store

We understand that your customers are the first priority to you. Hence, we treat each of your customers like our own. We provide all the services to them just the way you would if they walk into your stores. We will provide details of all the product descriptions and enable online order placing, billing and order collection for your esteemed customers. At the same time we have a round the clock query collection system, that will enable all the customers to post their queries. Our customer service team will be prompt in reply and efficient in service.

We take care of the administration needs too. You can outsource us all your backend and administrative practices. We will ensure that all the procedures are put online for efficient use. We will develop software to maintain a data base of all your customers, collect orders, update the data base and allow for online booking systems. We will provide interactive order filling forms for your customer to place his order. We will also regularly check and update all your databases for errors.

If your needs are different from the ones we mentioned, do not hesitate, please contact us for further details. We have all the facilities in place and can cater to any of your needs with equal efficiency.

We offer you tailor made e-business solutions, which will take care of the exact needs of your business. Whether it is a complete business process or just a function of the whole business, you can outsource it to us and concentrate on your core business. We will take care of all the internet related issues of your e-business.