Space Computers and Systems Img01 img02
  Enterprise IT
  BPO
  Software Services
   
   
   
   
  E-Learning
  TeleMedicine
 
 
 
Product Maintenance
SpaceCS helps software providers meet the challenge of ongoing product support and maintenance with a range of services designed to substantially lower their maintenance costs and ensure timely response and guaranteed service levels.

With teams staffed across our U.S. and Indian development centers, SpaceCS can serve as an extension of a client’s support team, or provide turn-key, round-the-clock support services. Our staffing model, which includes a “shadow team” able to supplement the core team as necessary, provides clients with greatly enhanced flexibility in addressing special maintenance and support needs.

Our application maintenance and support services encompass such activities as:

  • Error tracking and debugging
  • Version upgrades
  • Version enhancements
  • Comprehensive user support
  • Technical troubleshooting
  • Performance monitoring
  • Performance testing
  • Quality assurance testing
  • Documentation development and maintenance

 

 

SpaceCS’s services include cost-effective maintenance and support for high-volume Web sites, including technical and user support, and ongoing content updates.

SpaceCS carefully outlines service level requirements, customizing our maintenance process for unique client needs. We bring to each project a strong methodology for application maintenance, based on the Rational Unified process and our own proprietary Quality Management System.

 
Home About us Services FAQs Contact us
Home General Information Email us Sitemap
© 2005 Computer and Systems, Inc., All Rights Reserved. Terms and Conditions | Disclaimer